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ASTCA beginning work to restore services in Manu’a

ASTCA headquarters in Tafuna

Pago Pago, AMERICAN SAMOA — The American Samoa Telecommunications Authority (ASTCA) ASTCA has updated the status of their services outage in Manu’a. Sunday evening a press release was issued stating that improved weather conditions are now permitting ASTCA crews to charter a Samoa Airways aircraft to send their engineering team to the Manu’a islands where they have been experiencing a full service outage affecting Landline, Broadband, TV and LTE Mobile services.

Earlier efforts to determine the cause of the problem were being hampered by inclement weather conditions and rough seas between Tutuila and Manu’a, preventing ASTCA from sending a rapid-deployment Engineering Teams and emergency equipment to restore services.

ASTCA says they will continue to provide updates to the public, essential service providers and the media as details are made available. “Unfortunately, a time estimate for bringing the network back is not possible at this time,” the latest release said.

The semi-autonomous agency thanked Samoa Airways for their rapid response and support and also thanked the public for their patience and apologized for the inconvenience.

If you have questions regarding the outage, or ar experiencing other disruptions you can contact the customer service center at 699-3000.

Samoa News will update this story as information become available.